Too much disclosure?

I have a standard disclosure from the Police National Computer/Criminal Records Bureau. Despite this, although I do not fall into the categorisation for which the more in-depth check is recommended (e.g., a teacher, Scout or Guide Leader), I’ve been informed that I need a more in-depth, enhanced level of disclosure in order to receive the funding for the Happystance  project. Enquiries at my local Police Station were met with a blank stare. The receptionist did not know how to deal with a request for a standard disclosure and had no advice to offer about how I could apply for an enhanced one.

Since then, I’ve been advised that I should apply for an enhanced disclosure via my local Council for Voluntary Services. For the last week, I’ve emailed and left phone messages but have received no response. The local branch is only open for short hours during the day, mid-week. I don’t work in the local area so visiting the office during opening hours is not readily practical. I appreciate that services that rely on volunteers will always be subject to limitations, so I’m not optimistic about whether there are the necessary resources to deal with my request in a timely manner. However, this is just my apprehension because I don’t understand the process as yet. It might be a straightforward experience. And my disclosure may be ready in time for my proposed launch date.

I accept the necessity for CRB checks. But when the process is not readily accessible, then it can deter some volunteers from following through on their interest. Some charities and voluntary organisations are reporting a drop in the number of volunteers because potential volunteers object to the idea of being investigated. Other volunteers see it as a waste of time, money and other scarce resources because the role for which they are applying does not involve contact with children or members of vulnerable groups.